Below are the instructions from USF Health IS on how to download and set up the Citrix Receiver app.
1. Download the Citrix Receiver from the iTunes App Store on your iPad.
2. Launch the Citrix Receiver application.
3. Select “Add Workspace” (or Setup my Existing Account).
4. Under “General Settings”:
“Description” – fill in whatever you choose it to be
“Address” – https://citrix.health.usf.edu
“Username” – the username you normally enter for Citrix
“Password” – do not store your password for security reasons
“Domain” – HSCNET
“Access Gateway” – set to OFF
5. Click “Save” in the upper right hand corner of the screen to complete the install.
On the launch screen you will see the name you’ve given the connection, click on this name and you’ll be brought to a login screen to enter your password, once authenticated you will be looking for the PCIS mobile application.
Note: Applications on the iPad are directly tied to your personal iTunes Store ID and password. If you don’t have one, the Support Desk can help advise you in the process, but cannot actually set up the account directly for you without compromising the security if your iTunes account. IS will support the iPad on an application level only, as the iPad is a “walled garden” or locked down device and USF Health IS cannot support or troubleshoot the OS, the hardware or non-business applications. However, we are happy to support the browsing, email and Citrix applications for you.